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Mobile Apps a Game-changer for the Insurance Industry

In today's dynamic work environment, insurance agents often find themselves on the move, away from their traditional office settings.  With the increasing adoption of smartphones and the advancements in mobile technology, insurance agencies have recognized the potential of mobile applications to transform their operations and enhance customer experiences. By harnessing the capabilities of a Data Integration Hub (DIH), agents can ensure that the mobile applications they rely on have access to comprehensive and reliable data, enhancing their ability to serve clients effectively.  


Leveraging Geolocation Data

One significant challenge that agents often encounter while working remotely is the lack of client geolocation information. The absence of geolocation information not only poses challenges for agents in efficiently planning and executing client meetings but also has a detrimental effect on their overall ability to serve clients effectively. Geolocation data plays a crucial role in enabling agents to organize their schedules, estimate travel times accurately, and optimize routes for punctual arrivals. Without access to this vital information, agents may encounter unnecessary delays and inefficiencies in their daily tasks, impacting their productivity and their capacity to provide quality service.

Data Management for Mobile Applications

Mobile applications play a crucial role in connecting agents with their clients by enabling remote access to vital information. These apps serve as a bridge, empowering agents to effectively manage their schedules, coordinate meetings, and make well-informed decisions on the go. However, the true effectiveness of these applications heavily depends on the availability of coherent and accurate data.

For agents to deliver accurate and up-to-date services, immediate access to client policy information is essential. Real-time access to policy data equips agents with the necessary details on coverage, limitations, and other essential policy components, enabling them to offer customized solutions. Without this real-time access, agents may lack the necessary information to offer personalized assistance to clients, ultimately resulting in suboptimal service quality and missed opportunities to address their specific needs.    

Building efficient mobile applications necessitates the use of appropriate data management tools. Without effective data manipulation and movement capabilities, the app's functionality may suffer, and the reliability of the data it provides cannot be guaranteed. Additionally, the process of building mobile apps can be challenging, particularly when dealing with data scattered across multiple, disprate systems. Comprehensive and reliable data access is crucial to ensure the intended purpose of applications is fulfilled.


Harnessing the power of Synatic and JigX for accelerated Application Development

Using Synatic and JigX, agencies can unleash the full potential of their data in mobile apps. By combining Synatic's integration power and JigX's data manipulation features, agencies can create a cohesive and comprehensive data ecosystem for their mobile applications.

Synatic and JigX excel at integrating data from multiple sources into a unified format in the palm of your hand. These cloud-based services efficiently handle large volumes of data, enabling agencies to work with massive datasets without sacrificing performance. With drag-and-drop functionality and pre-built connectors, agencies can seamlessly map data fields, apply transformations, and orchestrate complex data pipelines. This feature is particularly valuable for insurance agencies as it allows them to share geolocation data captured through their mobile apps with other internal systems or third-party applications. This means that agents can retrieve and analyze data on the go, empowering them to make informed choices and take action promptly. This data sharing ensures consistency across different platforms and avoids duplicating efforts, ultimately streamlining the overall data management process.

Synatic also provides powerful visualization capabilities that enhance data presentation. The DIH provides a range of graphing and charting options that allow for easy creation of compelling visualizations. By orchestrating data through Synatic, agencies can create engaging dashboards and reports in their mobile apps, enhancing the user experience and making data insights more accessible.

The app allows agents to access and filter client policies based on their status, providing a comprehensive view of policy details. The app also offers commission-related data, enabling agents to track earnings and monitor performance. Furthermore, a built-in task management system ensures agents stay organized and complete important tasks. These integrated features collectively empower agents to efficiently manage clients and enhance their overall productivity.

By integrating these functionalities into agency apps, Synatic and JigX empower insurance agents with the tools they need to enhance their productivity, improve client engagement, and provide better service overall. By having all the necessary data management features in one place, agencies can avoid the need to invest in multiple separate systems, ensuring that their mobile apps are highly useful and valuable applications. To learn more about how you can leverage the power of organized and coherent data to build apps that can enable insurance agencies, contact Synatic today.

Katlego Malahlela
June 20, 2023
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